Getting involved
We are looking for new tenants to join us on our new journey!
We are committed to listening to and working with our tenants and leaseholders, giving you a voice to influence the services and decisions made by the Housing Service. Help make a difference in your community and get involved! To be added to our tenant database, please register your details.
Contact us at: tenant.involvement@centralbedfordshire.gov.uk
How to get involved?
As our tenant, there are lots of ways you can get involved and engage.
Our focus is on respectful and helpful engagement, and we are currently looking for tenants to join us on our new and exciting journey, giving you more opportunities to have your say on how housing services are delivered to you and your neighbours.
You can be involved in estate walkabouts, tenant engagement events, or become a member of our tenant panel. We want to start connecting with you more, and to do this we need to look at new ways to keep communication and conversations flowing.
Small discussions and feedback involvement
We often have individual topics that we want to chat with tenants about. These could be feedback on a survey, or anti-social behaviour in a particular area. Individual discussion group meetings can be one-offs or a couple of meetings over a short period of time and may include a short survey.
This is a popular option for those who can’t commit to a monthly group but would still like to take part in influencing the shape of our service and issues that matter to you.
If you are our tenant or leaseholder and would like to get involved and have your voice heard, please get in touch. We can add you to our engagement register and keep you updated with events that are taking place.
If you would like to be included on our tenant register, email: tenant.involvement@centralbedfordshire.gov.uk.
Upcoming groups
HRA (Housing Revenue Account) budget engagement 2024 to 2025
How we spend our budget is very important. The money you pay in rent is used to maintain current properties and many other services besides, including investing in new homes, tenant support, specialist accommodation and more.
Every year we invite tenants to join us at budget presentations which outline our past, current and future spend to help explain why we spend what we do and where. The presentations give you a chance to ask questions and share your views, which help us manage future budgets.
This year we have five events, taking place on:
- 6 December – 10am until midday at Bedford Street, Leighton Buzzard
- 7 December – 11am until 1pm at All Saints View, Houghton Regis
- 11 December – 10am until midday at Crescent Court, Toddington
- 17 December – 6pm – 7pm: online event
- 18 December – 11am until midday at The Birches, Shefford
If you would like to join one of the presentations and speak with our finance and housing managers, we would love to see you. Send an email to tenant.involvement@centralbedfordshire.gov.uk, stating the date you wish to attend, and we will send you details on how to join.
The new consumer standards
With the new consumer standards regulating social housing, we have looked at our landlord service and put together a draft Housing Regulatory Development Plan (PDF) to improve the services we provide to you.
Your feedback is important to make sure we’re on the right track.
To make it easier for you to share your thoughts, we’d like you to sign up for any of the one-off focus groups that interest you. They’ll be online and in-person, and we’ll have sessions during the day and in the evening to fit your schedule. You’ll also receive a £10 Love2shop voucher as a thank you, just for taking part!
Each focus group will have a theme of one of the following:
- governance oversight
- quality assurance
- data integrity
- tenant involvement
- professional development
- housing customer experience
- improving the effectiveness of the housing repairs service
- housing policies
To find out more or to join us on one of the groups, contact tenant.involvement@centralbedfordshire.gov.uk to let us know what you are interested in.